Conflict and Collaboration

A Dualistic (Both/And)

Theory of Organization

by
Barry Sugarman

EXPLORATION

 

Assumption:

Org builds long-term survivability by investing in radical, risky next-generation innovations. 

 

 

VERSUS

EXPLOITATION

 

Assumption:

Org. priority is to maximize current profits by putting main efforts into proven "cash cows" (established business assets). 

 

Result: innovation ventures either neglected, starved or socialized into conformity to dominant org. culture.

 

Old thinking,

former mental model.

Solution:

AMBIDEXTROUS MANAGEMENT

 

New ventures are sheltered, protected by top managers who "get" the dual strategy. Both sides are integrated to share assets both ways.

 

COST: new thinking & new systems are required